Contact Us
Welcome to Myshio! We're here to assist you with any questions or concerns. Your satisfaction is our priority.
Customer Service Hours:
All weekdays: 9:00 a.m.–9:00 p.m. (IST)
Contact Information:
Email: myshio.online@gmail.com
Phone: +91 7832005505
Mailing Address:
Nahan, District-Sirmaur,
Himachal Pradesh, 173001,
India
FAQs:
1. How can I cancel my order?
- To cancel an order, please contact our customer support team within 24 hours of placing your order. Once an order has been processed or shipped, it cannot be cancelled.
2. Is Cash on Delivery (COD) available for orders?
- Yes, we offer Cash on Delivery (COD) as a payment option for orders. In addition to COD, we also accept online payments through secure channels for a seamless shopping experience
3. What is the estimated delivery time for my order?
- Delivery times vary depending on your location within India and the shipping method selected. Generally, orders are delivered within 3-5 business days for major cities and urban areas. Remote or rural locations may experience slightly longer delivery times.
4. What is your return policy?
- We offer a 7-day return policy for unused and undamaged items. If you're not satisfied with your purchase, please contact us for return instructions. Note that personalized or custom items may not be eligible for return.
5. How can I track my order?
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and delivery of your package.
6. Is Myshio a trusted store?
- Yes, we are a trusted online store committed to providing quality products and excellent customer service. You can read reviews from our satisfied customers on our website.